Hiype, LLC

Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Hiype, LLC (“Hiype,” “we,” “us,” or “our”). They govern your access to and use of the Hiype website and coaching marketplace (the “Platform”).

Hiype operates an online marketplace through which independent coaches offer coaching services and individuals may discover, book, and attend sessions. A person who books or seeks coaching is a “Client.” A person who offers coaching on the Platform is a “Coach.” “User” means a Client, Coach, applicant, or other person who uses the Platform.

By creating a Hiype account of any type, or otherwise using any part of the Platform, you represent that: (a) you have read and understood this Agreement; (b) you are at least 18 years of age and have the legal capacity to enter into these terms; (c) all information you provide is accurate and complete; and (d) you explicitly agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must not access, register for, or use the Platform.

The Privacy Policy describes Hiype’s personal information practices. Our Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with the Platform. The Privacy Policy is provided as a notice of our privacy practices and is not incorporated into or made part of these Terms.

1. The Marketplace

1.1 Nature of the Platform

Hiype operates a marketplace that connects independent Coaches with Clients seeking coaching. Hiype does not itself provide coaching. Hiype acts as a connector and facilitator, helping Clients and Coaches find each other, book sessions, communicate, share supporting materials, and pay. This means that Hiype processes payment as marketplace facilitator, but the Coach is the supplier of the coaching service. Unless Hiype agrees otherwise in writing, Hiype is not a party to the coaching itself.

Coaches are independent providers, not employees or agents of Hiype. Hiype may review applications and profiles and set marketplace, safety, and conduct standards. That review does not mean Hiype employs Coaches or controls how they coach.

If you participate as a Coach, you must also accept the Hiype Coach Marketplace Agreement (“Coach Agreement”), which covers Coach-specific terms.

1.2 No Guarantee of Outcomes

Hiype does not guarantee any specific learning outcome, skill acquisition, business result, or financial return from a coaching session. Results vary depending on many factors, including individual effort, prior experience, the Coach selected, and the goals pursued. Hiype does not control a Coach’s performance. Continued application of what is discussed in a session is the Client’s responsibility.

The Platform is not an emergency service. Unless an appropriately licensed Coach establishes a separate lawful professional relationship and Hiype approves that offering, sessions do not provide medical or mental-health diagnosis or treatment, legal representation or advice, regulated financial or tax advice, or crisis support. Do not delay seeking qualified or emergency help because of Platform content.

1.3 Coach Independence

A Coach’s advice, recommendations, tools, and methods are that Coach’s professional judgment. They are not Hiype’s views, endorsements, or recommendations. To the maximum extent permitted by law, Hiype is not responsible for a Coach’s personal conduct, attitude, demeanor, or actions, and does not guarantee the accuracy, completeness, suitability, or legality of advice, materials, or other content a Coach provides during a session.

2. Eligibility and Accounts

Hiype currently offers the Platform in the United States, the United Kingdom, Canada, and participating European Union and European Economic Area (EU/EEA) countries. You agree to provide accurate and current information, keep it updated, safeguard your login credentials, and promptly report suspected unauthorized use to legal@hiype.io. You are responsible for activity that occurs under your account. You may not impersonate another person, create an account without authority, or misrepresent your identity, experience, role, or affiliation.

You may request account deletion by emailing legal@hiype.io. Hiype may retain records required for transactions, disputes, fraud prevention, legal obligations, or shared communications. Messages already delivered to another User may remain visible to that User under the name “Deleted User.” The Privacy Policy describes how personal information is handled after deletion.

3. Offerings, Booking, and Scheduling

Coaches may offer free introductory calls, paid one-off sessions, packages, and other formats described before purchase. Checkout shows the material terms, including duration and price.

When a Coach’s availability is published, Clients may book that time without a separate Coach acceptance step. A paid one-off session is confirmed after payment is authorized, captured, and the booking is finalized. Introductory calls and sessions funded by an active package confirm without a new charge. If availability changes during checkout and payment is captured but Hiype cannot finalize the booking, Hiype will initiate a full refund.

Coaches control their availability in Platform settings. Users must review the displayed date, time, and time zone. Users may reschedule a booking by mutual agreement. If a proposed change is not accepted, the original booking remains subject to the cancellation rules below.

4. Prices and Payments

Hiype uses Stripe, a third-party payment services provider, to process Client payments and facilitate payouts to Coaches. Prices are in U.S. dollars. Banks may impose conversion or other fees.

The “Coach Rate” is the gross amount a Coach sets for an offering before any adjustment authorized by the Coach Agreement. The “Booking Price” is the amount displayed to and charged to the Client for the offering.

The Booking Price is the exclusive marketplace price for the offering. It includes Hiype’s markup and ordinary payment-processing cost. It does not include sales, VAT, GST, or similar transaction taxes. If the Coach is required to collect such tax, Stripe calculates it at checkout and the Client pays it in addition to the Booking Price. Coaches are responsible for determining, registering, collecting (via Stripe where configured), reporting, and remitting taxes on their services. Hiype’s use of Stripe to process payments or facilitate tax collection does not transfer those tax obligations to Hiype.

Hiype may offer promotions under terms presented with the offer and may change pricing for future purchases after notice. No change will increase the Booking Price of a confirmed purchase without the Client’s consent, except that Hiype may cancel and refund an obvious pricing error before service.

Hiype is the merchant of record for payment processing. Hiype does not provide the coaching service. The Coach is the independent supplier of that service and is the tax-liable seller unless applicable law requires otherwise. Hiype’s role as payment merchant of record does not, by itself, make Hiype the VAT or sales-tax supplier.

Hiype is not a bank, escrow agent, fiduciary, financial institution, or money transmitter, and transaction amounts are not deposits. Hiype does not directly store full card or Coach bank-account credentials.

By submitting a purchase, a Client authorizes the displayed Booking Price and any other amount separately disclosed and accepted. This includes any tax disclosed at checkout. A temporary authorization may appear before capture. If a booking is not completed, Hiype will cancel or release the authorization where it controls that action. The issuing bank or card issuer controls when a pending amount disappears from the Client’s account. Debit-card authorizations may take longer to clear than credit-card authorizations.

Hiype does not control, and to the maximum extent permitted by law is not responsible for, a payment provider’s outage, authorization decision, or processing delay, or an action taken by a bank, card issuer, or other financial institution, including foreign-transaction or currency-conversion charges.

You are responsible for purchases authorized through your account. Notify Hiype immediately if you suspect unauthorized payment activity. Hiype may decline or cancel a transaction, request another payment method, or temporarily restrict transaction privileges for payment failure, reversal, suspected fraud, or unauthorized use.

5. Cancellations, Refunds, Credits, and No-Shows

5.1 Client Cancellation

For a paid one-off session:

  • Cancellation at least 24 hours before the scheduled start results in a refund of the Booking Price minus the nonrefundable Stripe processing fee incurred on the charge; and
  • Cancellation less than 24 hours before the scheduled start results in no refund.

Eligibility is measured against the scheduled start recorded by the Platform.

Canceling a package-funded session restores one package credit; it does not produce a cash refund. After canceling pending package bookings, a Client may request a refund for unused package sessions. An eligible refund is calculated pro rata for unused sessions, less the proportional Stripe processing fee. Eligible refunds of the Booking Price also refund tax collected on the refunded amount.

5.2 Coach or Hiype Non-Delivery

If a Coach cancels, is confirmed as a no-show, or otherwise cannot provide a purchased session, the Client receives a full refund or, for a package-funded session, restoration of the applicable package credit. If Hiype cancels or cannot provide the purchased service because of Platform error, eligibility restrictions, or another matter within Hiype’s or the Coach’s responsibility, the Client likewise receives a full refund or restored package credit. Mandatory law may require an additional remedy.

If a restored package credit cannot reasonably be used because the Coach or Hiype no longer offers the purchased package, Hiype will refund the unused value attributable to that session without deducting a processing fee.

Hiype may cancel or restrict a booking for safety, fraud, payment failure, unlawful conduct, or legal requirements. If the cancellation instead results from the Client’s breach, fraud, or inability to participate, the ordinary Client cancellation rule and mandatory law govern.

5.3 No-Shows

A participant may report a no-show after 15 minutes from the scheduled start. Hiype may review attendance and meeting metadata, Platform communications, reports, and other relevant records:

  • A confirmed Client no-show receives no refund, and the Coach retains the applicable Coach Rate;
  • A confirmed Coach no-show receives the remedy in Section 5.2; and
  • Where information is insufficient or conflicting, Hiype may request more information before deciding.

5.4 Refund Processing and Statutory Rights

Refunds are returned to the original payment method where practicable. Hiype initiates an approved refund promptly, but the bank or card issuer controls posting time.

Nothing in these Terms limits cancellation, refund, cooling-off, service-performance, or other consumer rights that cannot lawfully be waived. In particular, mandatory UK and EU/EEA consumer cancellation and cooling-off rules, and applicable Canadian provincial or territorial rules, control over the standard marketplace policy where they apply.

6. Payment Disputes

A chargeback is separate from a Hiype cancellation or refund request. Except in cases of suspected unauthorized-card use or where law provides otherwise, Users should contact Hiype before initiating a chargeback with a payment provider, bank, or other financial institution. Hiype may review, accept, or contest a dispute and may provide relevant booking, payment, attendance, cancellation, and communication records to payment providers or financial institutions. Refund processing may pause while a charge is formally disputed.

Hiype may temporarily restrict an account associated with a reasonably suspected fraudulent, abusive, or knowingly false dispute, without limiting rights concerning genuinely unauthorized transactions. Coach holds and adjustments are governed by the Coach Agreement.

7. Optional Recording and AI Recaps

Recording is optional and is disabled unless both the Client and Coach separately consent. If either party does not consent, Hiype does not record, transcribe, or generate an AI recap for that session.

You may change your standing recording preference at any time. That change applies to later sessions. During a recorded session, the session interface shows a recording indicator and a control to stop the live recording. Stopping mid-session ends further capture; it does not delete materials already created or change your stored preference. Previously created materials remain subject to applicable deletion rights and the Privacy Policy.

When everyone consents, service providers process session media to produce a transcript and structured recap. Participants receive a structured recap. Hiype does not provide the raw transcript as a user-facing record. Authorized Hiype personnel may access identifiable session content only for documented support, safety, dispute, security, legal or other business purposes; raw transcript access is controlled and logged. Hiype will safeguard session content and will not use raw, identifiable, or merely pseudonymized session media, transcripts, or recaps for marketing or model training. Hiype may create and use irreversibly anonymized and aggregated insights derived from session outputs to operate, improve, and market the Platform. Those insights will not identify a Client or Coach or include Confidential Information.

AI recaps are generated automatically and are provided for convenience and informational purposes. They may contain errors, omissions, or incorrect speaker attribution and are not official, verbatim, or legal records. Users are responsible for reviewing, verifying, and confirming an AI recap—including any recorded commitments, action items, or summaries—before relying on it or acting on it. To the maximum extent permitted by law, Hiype is not liable for reliance on an inaccurate or incomplete AI recap. Retention and provider practices are described in the Privacy Policy.

Neither a Client nor a Coach may independently record, screen-capture, reproduce, or transmit a session without advance verbal and written consent from the other. Hiype’s consent is not required.

8. Messaging and Administrative Access

Eligible Clients and Coaches may use Platform messages for coaching-related communications.

Hiype will safeguard message and attachment content and may use or permit authorized personnel to access it only as reasonably necessary for support, safety and misconduct investigations, payment or no-show disputes, security, fraud prevention, legal compliance, or enforcement of these Terms, including Section 11. Access does not create a duty to monitor every communication.

9. Conduct and Acceptable Use

Users agree to engage with one another, and with Hiype personnel, professionally and respectfully during sessions and other Platform interactions. You may not:

  • Harass, threaten, discriminate against, exploit, or abuse another person;
  • Transmit unlawful, defamatory, sexually exploitative, or harmful material;
  • Upload malware or harmful code;
  • Impersonate another person or misrepresent credentials or affiliation;
  • Infringe privacy, publicity, confidentiality, or intellectual-property rights;
  • Scrape or harvest Platform data;
  • Use unauthorized bots, scripts, or automated access;
  • Bypass or interfere with security, access controls, rate limits, or Platform operation;
  • Use another person’s account or payment method without authority;
  • Violate sanctions, export-control, anti-money-laundering, or other applicable law; or
  • Circumvent the Platform as described below.

Hiype may investigate suspected violations but has no general duty to monitor User activity.

10. Client-Coach Confidentiality

In connection with coaching sessions and other interactions through the Platform, Clients and Coaches may disclose non-public personal, business, technical, financial, strategic, or other information that is confidential by its nature or that a reasonable person would understand to be confidential under the circumstances (“Confidential Information”).

Each recipient of Confidential Information agrees to use such information solely for purposes of the applicable coaching engagement, to protect it using reasonable safeguards, and not to disclose it to third parties except as authorized by the disclosing party or required by law.

Confidential Information excludes information the recipient can demonstrate was lawfully known without restriction, became public without breach, was lawfully received without a confidentiality duty, or was independently developed without using it.

In order to share information, including information belonging to an employer, customer, or third party, Users must have the authority to do so. If you use the Platform for professional development, you are responsible for complying with your employer’s policies. Hiype is not responsible for employment consequences of that use. If disclosure is legally required, the recipient may disclose only what is required and, where lawful and practicable, should give advance notice. Hiype is not party to a separate Client-Coach confidentiality agreement unless it signs it.

11. Non-Circumvention

A Client and Coach may not use a relationship introduced or developed through Hiype to avoid Platform booking, payment, or marketplace fees. Without limitation, a User may not:

  • Solicit, encourage, or request that the other party conduct coaching, consulting, or related paid services outside Hiype;
  • Exchange contact or payment information for the purpose of avoiding Hiype’s booking or payment systems; or
  • Enter into an arrangement designed to avoid marketplace fees, markups, or other amounts otherwise payable to Hiype.

For 12 months after the parties’ most recent Hiype engagement—including an introduction, confirmed booking, session, or package purchase—any paid coaching, consulting, training, advisory, or substantially related services between them must be booked and paid through Hiype, unless Hiype gives prior written consent.

This restriction does not apply to a documented preexisting relationship, a relationship independently sourced without use of Hiype information, ordinary networking not used to avoid a fee, or conduct Hiype may not lawfully restrict.

If Hiype reasonably determines that a User has violated this section, Hiype may warn, temporarily restrict, suspend, or terminate an account; cancel affected pending bookings; recover marketplace fees, markups, or other amounts Hiype reasonably establishes it would have earned absent the circumvention; withhold or offset amounts reasonably tied to that circumvention; and seek other available legal or equitable remedies.

12. Content and Intellectual Property

Hiype and its licensors own the Platform, including its software, design, branding, workflows, and proprietary technology. Users retain ownership of content they submit. Each User grants Hiype a nonexclusive, worldwide, royalty-free license to host, copy, process, transmit, and display that content only as reasonably necessary to operate, safeguard, support, and enforce the Platform, satisfy legal obligations, and, for public Coach profile content, market the Coach’s Platform participation as stated in the Coach Agreement. Hiype may also create and use irreversibly anonymized and aggregated insights derived from User content and session outputs to operate, improve, and market the Platform.

Hiype will not use raw, identifiable, or merely pseudonymized session or message content for marketing without separate express permission. Users represent that they have the rights needed to provide their content.

Subject to Coach Materials, Client contributions, and third-party rights, a Client may use notes, plans, examples, and other outputs created specifically for that Client during a session for personal and internal professional purposes. Coach Materials and the allocation of session-specific outputs are addressed more fully in the Coach Agreement.

Voluntary Platform feedback may be used by Hiype without restriction or compensation, but Hiype will not publicly identify the source without permission.

Copyright complaints may be sent to legal@hiype.io with identification of the work and material, location, contact information, good-faith and accuracy statements, authority, and a signature.

13. Third-Party Services

The Platform interoperates with services Hiype does not control, including payment, calendar, video, transcription, and AI services. Their terms may apply to a User’s direct use of those services. Coaching sessions may also involve third-party tools selected by a Coach or Client. Hiype does not endorse or control those tools and is not responsible for their availability, cost, or output, or for a User’s compliance with their terms. This does not limit Hiype’s obligations for providers that process personal information on Hiype’s behalf. For information about third-party providers that process personal information on Hiype’s behalf and how they are used, see our Privacy Policy.

14. Restrictions, Suspension, and Termination

A User may stop using the Platform and request account deletion. Hiype may impose a temporary, transaction-linked restriction while investigating a credible safety, fraud, security, payment, or legal concern. Hiype may warn, suspend, or terminate for material or repeated breach, fraud, payment abuse, unlawful or unsafe conduct, inaccurate eligibility information, repeated failure to provide confirmed services, legal requirements, or discontinuation of the Platform.

For nonurgent remediable issues, Hiype will, where practicable, provide the reason and a reasonable opportunity to respond or cure. Hiype may act immediately where reasonably necessary for safety, security, fraud prevention, legal compliance, or another person’s protection.

Hiype may cancel pending bookings. Clients retain the refund or credit rights in Section 5, and termination does not eliminate accrued refunds or undisputed Coach payouts.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” HIYPE DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. HIYPE DOES NOT WARRANT THAT THE PLATFORM WILL ALWAYS BE AVAILABLE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

To the maximum extent permitted by law, Hiype does not warrant, and is not responsible for: (a) a User’s conduct; (b) a Coach’s advice, recommendations, materials, or results; (c) a Client’s application or non-application of coaching advice; (d) any inaccuracy, error, or omission in a Coach’s representations or guidance; (e) a User’s breach of a third-party agreement or obligation; (f) interruption, delay, or error in the Platform or a third-party service; or (g) unauthorized access to an account or data resulting from circumstances beyond Hiype’s reasonable control, including a User’s failure to protect credentials. Nothing in these Terms excludes a warranty or right that applicable law does not permit the parties to exclude.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIYPE AND ITS AFFILIATES, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL.

HIYPE’S AGGREGATE LIABILITY TO A CLAIMANT ARISING FROM THE SAME OR RELATED EVENTS WILL NOT EXCEED THE GREATER OF $500 OR THE APPLICABLE AFFECTED-BOOKING AMOUNT. For a Client, that amount is what the Client paid Hiype for the booking or bookings giving rise to the claim. For a Coach, it is the Coach Rate earned or payable for those bookings.

Refunds owed under Section 5 and undisputed accrued Coach payouts are payment obligations and are not reduced by this cap. The exclusions and cap do not apply to liability that cannot lawfully be excluded or limited, including non-waivable consumer remedies, Hiype’s fraud, or Hiype’s willful misconduct.

17. Indemnification

To the extent permitted by law, a User will indemnify Hiype and its affiliates, managers, officers, directors, employees, and agents against a third-party claim and reasonable resulting loss to the extent caused by the User’s unlawful conduct, knowing infringement, unauthorized disclosure of another person’s confidential or personal information, or material breach of these Terms. This does not apply to the extent caused by Hiype.

Hiype will give reasonably prompt notice and allow the User to control the defense with qualified counsel, subject to Hiype’s right to participate. A settlement may not admit fault by or impose an obligation on Hiype without consent. Coach-specific indemnity is in the Coach Agreement.

18. Governing Law and Disputes

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS RIGHTS TO GO TO COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS ACTION.

These Terms are governed by Massachusetts law, without regard to conflict-of-law rules, except that mandatory law in a User’s residence applies where it cannot be waived.

Before filing a claim, the claimant must send legal@hiype.io a notice identifying the claimant, facts, legal basis, requested relief, and contact information. A written demand that satisfies M.G.L. c. 93A satisfies this informal-notice requirement. The parties will attempt in good faith to resolve the matter informally for at least thirty (30) days from the date the notice is received, during which time any applicable limitations period is tolled where law permits. No party may initiate arbitration, small-claims court proceedings, or any other formal legal action until this 30-day period has expired.

Following the expiration of the 30-day period, either party may elect to bring an eligible individual claim in a small-claims court of competent jurisdiction instead of arbitration. Otherwise, except for a timely consumer opt-out or limited emergency equitable relief, any dispute will be resolved by final, binding, individual arbitration administered by the American Arbitration Association (“AAA”) under the applicable AAA rules. The applicable rules will govern the arbitration, including rules relating to consumer claims, Coach commercial claims, and coordinated or mass arbitration where applicable.

The arbitrator may award any individual remedy a court could award, including statutory damages and reasonable attorneys’ fees available under M.G.L. c. 93A. The arbitrator may not award punitive, exemplary, or multiple damages that these Terms limit or waive, except where that limitation is prohibited by unwaivable law, including knowing and willful violations under Chapter 93A. Fees will be allocated under applicable AAA rules and mandatory law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMS MAY BE BROUGHT ONLY INDIVIDUALLY, NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE PROCEEDING, AND EACH PARTY WAIVES A JURY TRIAL FOR A COURT CLAIM.

A Client or other consumer may opt out of arbitration by emailing legal@hiype.io within 30 days after first accepting these Terms, identifying the User and clearly stating the intent to opt out. An opt-out does not, by itself, waive the class, collective, representative, or jury-trial limitations in this section, which continue to the maximum extent permitted by law. If a consumer timely opts out, an unresolved dispute that is not eligible for small-claims court must be brought individually in a state or federal court located in Boston, Massachusetts, except where mandatory law requires another forum. Coaches do not receive this contractual consumer opt-out except where mandatory law requires.

Either party may seek temporary or emergency court relief to protect account security, personal safety, Confidential Information, or intellectual-property rights. If 25 or more substantially similar demands are coordinated, the AAA Mass Arbitration Supplementary Rules apply.

If any portion of this section is unenforceable, including because of M.G.L. c. 93A, that portion will be severed and the remainder continues. If a class or representative waiver is finally held unenforceable for a specific claim or remedy, that claim or remedy will proceed in a competent court in Boston, Massachusetts, while remaining arbitrable matters stay in arbitration, unless law requires otherwise.

Nothing in this section deprives a UK, EU/EEA, or Canadian User of a mandatory local forum, classification process, tribunal, remedy, or procedural right that cannot lawfully be waived.

19. Notices, Changes, and General Terms

You consent to receive agreements, receipts, booking notices, and other records electronically. Transactional and legal communications are part of the requested service. Hiype will not send optional marketing unless it has a valid legal basis and an operable opt-out method.

Hiype may change Platform features. If Hiype updates these Terms, changes apply prospectively. Hiype will identify the effective date and give at least 14 days’ advance notice of a material change by email or Platform notice, or longer if applicable UK, EU/EEA, or Canadian law requires. Hiype will request affirmative reacceptance where required by law or because the change materially alters the agreement.

These Terms, any Coach Agreement that applies to you, and the terms shown for a specific purchase together form your agreement with Hiype about the Platform. If a purchase-specific term expressly conflicts with these Terms, the purchase-specific term controls for that transaction. For Coaches, the Coach Agreement also applies. It supplements these Terms and controls if the two conflict on Coach services, Coach Rates, payouts, or other Coach-specific duties.

You may not assign these Terms without Hiype’s written consent. Hiype may assign them in connection with a merger, financing, reorganization, acquisition, asset sale, or by operation of law. If a provision is unenforceable, it will be enforced to the lawful extent and the remainder continues, except as Section 18 provides. A waiver must be in writing and applies only to the identified instance.

Neither party is liable for delay caused by events beyond reasonable control, but this does not excuse an accrued refund or payment obligation. These Terms create no third-party beneficiaries unless expressly stated.

Provisions concerning accrued payments, confidentiality, non-circumvention, intellectual property, disclaimers, liability, indemnification, disputes, and provisions that by nature should survive will survive termination. The English version controls to the extent permitted by law.

20. Contact

Hiype, LLC

legal@hiype.io

https://www.hiype.io

© 2026 Hiype, LLC. All rights reserved.